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tech support / June 21, 2016

How to submit a good support ticket

Think to yourself: if I dropped in, directly in the middle of a conversation, and was forced to figure out what needs to be done based on the information being presented only from this point forward, would I be able to do so? That’s what a support ticket is. It’s a conversation between you and […]

Better Click To Tweet docs, tech support / May 10, 2016

How To Switch to Better Click To Tweet.

So I’ve convinced you that switching plugins from Click to Tweet by the folks over at TodayMade (the makers of the top-notch content marketing editorial calendar CoSchedule) is worth it. But what about all of those tweet quotes you’ve already added to dozens (if not hundreds) of blog posts? Going back through to switch each quote manually […]

tech support / April 25, 2016

Why Experts recommend the “Deactivate All Plugins” method

You have an issue, and the first thing the folks on the support forum say is always “deactivate all plugins.” Here’s why:

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